Contact Us

Please direct your inquiry to the following emails:
General info: [email protected]
Changes to an Order: [email protected]
Cancellation: [email protected]
Claims: [email protected]
Wedding Specialist or Special Requests: [email protected]

By Phone:
Phone: +1 (786) 408-7810
Ayuda en Español:
Mon - Fri 7:30 AM - 9:00 PM EST
Sat 9:00 AM - 3:00 PM EST

Cancellations:
If you need to cancel an existing order, please email us at: [email protected]
with the order ID and we will be happy to assist you.
Please keep in mind most cancelations require at least 5 business days notice.

By Mail:

Cancellations will ONLY be accepted via email.